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CallServe ‘E’ Print E-mail

callservee.png The Addcom CallServe ‘E’ recording system is a reliable and future-proofed recording solution ideal for the small-to-midsize enterprise to capture, store, retrieve and play back voice, radio and data communications. It can be used in traditional or IP telephony environ¬ments to deliver high quality recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring.

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CallServe II Print E-mail
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The Addcom CallServe II recording system is a reliable and future-proofed recording solution ideal for the small-to-midsize enterprise to capture, store, retrieve and play back voice, radio and data communications. It can be used in traditional or IP telephony environ¬ments to deliver high quality recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring.
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RecorderLink Pro Print E-mail
r1.jpg ADDCOM RecorderLink Pro is designed to use industry standard hardware and software. This best-in-breed technology is being used by the world's leading financial institutions, governmental and public safety organisations and call centres. By taking advantage of commercial off-the-shelf (COTS) hardware and customer provided network storage devices, this future-proof solution for the capture, storage, retrieval and playback of voice, radio and data communications provides unsurpassed functionality while reducing a firm's total cost of ownership.
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ADDCOM Screen Recording Print E-mail

Screen Recording | Now available with Addcom Recorders

screen_recoding_image.jpg Screen recording is an important feature that will deliver significant benefits to organisations, whether for dispute resolution or for quality evaluation purposes. It provides organisations with a complete picture of any transaction enabling more effective and informed evaluations to be conducted. Of course, there are many environments where users operate multiple monitors in the course of their work and it is essential that systems have the capability to capture all information from every monitor.

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ADDCOM Evaluation Print E-mail
evaluation_image.jpg The ADDCOM Evaluation Application is a value-added quality and efficiency monitoring solution. The system combines call and screen recording with an evaluation function in a single integra¬ted solution that can play a major role in improving customer service in call centres of any size.
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Safa Hand Held Recorder Print E-mail

 newsafa_jpg.jpgADDCOM SAFA Z300 1GB SINGLE CHANNEL DIGITAL RECORDER
The Addcom SAFA digital recorder is a compact and lightweight recorder used to record conversations. It has a maximum recording time of 576 hours LP. It may be used to record telephone conversations with an optional interface, used for training, verification purposes and dictation. Not requiring tapes or disc, this digital recorder also has a USB interface and software included to allow recordings to be uploaded to a PC via the USB cable supplied with each unit.

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CallSaver Pro - Single Channel Print E-mail

callsaver pro screenshots.jpgCall Saver Pro Call Saver Pro enables you to save, sort, and retrieve recordings of your phone calls on your desktop PC.

Great for small or home businesses, individual users, or anyone who wants to keep records of their telephone conversations. From digital or analogue handsets. Save your telephone conversations directly to your PC or notebook computer. Immediately email or upload conversations at your discretion, eliminate the need for bulky cassette tapes.

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