ADDCOM Contact Solutions

Emergency Services

ADDCOM emergency service recording solutions have been adopted by many emergency service organizations throughout Australia, this is due to its robustness, ease of use and Incident replay package developed specifically for emergency service organisations. The ADDCOM Incident Replay Application is used in control rooms to rapidly search and replay recordings from a variety of communication sources including radio and telephone, both fixed and mobile. This intuitive and easy to use application allows control rooms to analyse specific emergency situations where the simultaneous replay of all communications is required to accurately recon¬struct scenarios. Significant time savings can be made in the collection of the evidential information enabling incidents to be resolved faster. In addition, operational efficiency can be optimized by having a clear overview of how teams interact. It also provides a powerful tool for training new team members by allowing them to quickly and easily review real life scenarios.